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Month: August 2021

6 Call-routing Strategies That will Help Your Business Grow

Posted on: 31 August 2021 Last updated on: 13 September 2021 Written by: David Thomas
The 2020 lockdowns revealed several gaps in the contact centre resiliency that multiple organisations are trying to plug. However, bridging this gap and offering the customers a better service is not a piece of cake. There are plenty of call-routing…
Continue reading “6 Call-routing Strategies That will Help Your Business Grow”…

How to Port Your 1800-number to a New Service Provider in Australia?

Posted on: 16 August 2021 Last updated on: 29 August 2021 Written by: David Thomas
Are you wondering if you can port an 1800-number to a new telco? The answer is yes! It is possible to keep the same number while changing the service provider.  We’ve all been there, you sign up with a telco,…
Continue reading “How to Port Your 1800-number to a New Service Provider in Australia?”…

Recent Posts

Why Brisbane Real Estate Businesses are getting 1300 Numbers from Simple Telecom?

Are you looking for an inbound number that will yield better marketing response rates for your business? Have you been racking your brain to find effective ways to expand your real estate business? Then we’ve got a solution that will…
Continue reading “Why Brisbane Real Estate Businesses are getting 1300 Numbers from Simple Telecom?”…

PABX Vs. PBX: Everything You Need to Know

It’s crucial for every business to get the right telephonic system, and one thing most business owners struggle to choose is between PABX and PBX.  PABX or PBX both terms may sound the same, but there is a major difference.…
Continue reading “PABX Vs. PBX: Everything You Need to Know”…

8 Common VoIP Myths & Misconceptions Debunked

VoIP has transformed the way businesses used to interact with their customers. Things have now got easier and convenient for both the service provider and the consumer.  While many businesses in Australia and across the globe have started opting for…
Continue reading “8 Common VoIP Myths & Misconceptions Debunked”…

6 Call-routing Strategies That will Help Your Business Grow

The 2020 lockdowns revealed several gaps in the contact centre resiliency that multiple organisations are trying to plug. However, bridging this gap and offering the customers a better service is not a piece of cake. There are plenty of call-routing…
Continue reading “6 Call-routing Strategies That will Help Your Business Grow”…

How to Port Your 1800-number to a New Service Provider in Australia?

Are you wondering if you can port an 1800-number to a new telco? The answer is yes! It is possible to keep the same number while changing the service provider.  We’ve all been there, you sign up with a telco,…
Continue reading “How to Port Your 1800-number to a New Service Provider in Australia?”…

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